United StatesCertain 2015–2019 Ford Flex; 2015 Explorer; Lincoln MKT; Lincoln MKZ; 2015–2016 C‑Max, Escape, and Taurus; 2016 Fusion; 2018–2019 Taurus; 2019 Lincoln MKT; Fiesta; and 2020 Mustang vehicles are affected. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse, reducing the driver’s view behind the vehicle and increasing crash risk. Dealers will inspect and replace the rearview camera as necessary free of charge; this is a phased campaign. Interim owner letters were mailed October 25, 2025; Mustang letters were mailed January 2, 2026. Owners may contact Ford at 1-866-436-7332 (Ford recall 25SA9).
What's being recalled
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
How to identify it
NHTSA campaign 25V695000; Manufacturer campaign 25SA9
The hazard
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
What to do
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
The official notice
This page is a summary of the notice published by U.S. National Highway Traffic Safety Administration, collected from U.S. National Highway Traffic Safety Administration. Check the original before you act on it.
Read the official notice (opens in a new tab)
