United States2017–2019 Ford Flex vehicles are affected; the driver and front passenger B‑pillar door trim may detach while driving. Dealers will repair or replace the B‑pillar trim free of charge; interim letters were mailed December 17, 2025, additional letters and the remedy are expected in March 2027, owners can contact Ford at 1-866-436-7332, and VINs became searchable on NHTSA.gov on October 28, 2025.
What's being recalled
Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
How to identify it
NHTSA campaign 25V732000; Manufacturer campaign 25SB8
The hazard
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
What to do
Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.
The official notice
This page is a summary of the notice published by U.S. National Highway Traffic Safety Administration, collected from U.S. National Highway Traffic Safety Administration. Check the original before you act on it.
Read the official notice (opens in a new tab)
