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2023-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles recall: Loss of drive power from Over-The-Air software update

2023–2025 Jeep Wrangler 4XE Plug‑In Hybrid Electric (PHEV) vehicles are affected; you can identify if your vehicle is involved by model/year and by checking VINs on NHTSA.gov beginning October 23, 2025. A software error in an over‑the‑air (OTA) update may cause a loss of drive power, increasing crash risk; dealers will update the telematics box module software free of charge and owners may contact Chrysler customer service at 800‑853‑1403 (Chrysler recall A7C).

What's being recalled

Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. A software error in an over-the-air (OTA) update may result in a loss of drive power.

How to identify it

NHTSA campaign 25V710000; Manufacturer campaign A7C

The hazard

A loss of drive power increases the risk of a crash.

What to do

Dealers will update the telematics box module software, free or charge. Interim notification letters, notifying owners of the safety risk, were mailed November 20, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is A7C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 23, 2025.

The official notice

This page is a summary of the notice published by U.S. National Highway Traffic Safety Administration, collected from U.S. National Highway Traffic Safety Administration. Check the original before you act on it.

Read the official notice (opens in a new tab)

A little guidance

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