United KingdomAcer ES Series 5 AES015 is a black, two-wheeled Acer electric scooter (model AES015). It was recalled because a screw in the folding mechanism may not have been tightened to specification and can loosen during use, risking loss of structural support, collapse and injury; it does not meet the Supply of Machinery (Safety) Regulations 2008. Owners should stop using the scooter and complete the required maintenance to tighten the screw at home following Acer’s step‑by‑step video, or contact Acer support or view the Acer recall notice for details.
What's being recalled
Product Recall for Acer Electric Scooter presenting a serious risk of injuries.
Type: Hobby/sports equipment - Scooters/Skateboards/Hoverboards (Powered)
Brand: Acer
Model: AES015
Country of Origin: China
Product Description: A black, two-wheeled electric scooter.
How to identify it
PSD case number: 2604-0128
Lead Authority: Local Authority Trading Standards
The hazard
The product presents a serious risk of injuries as a screw within the folding mechanism may not have been tightened to the required specification during production and can gradually loosen during normal use. This can lead to a loss of structural support and stability while riding, increasing the risk of the scooter collapsing and the rider losing balance, which may result in injuries.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.
What to do
The product has been recalled from end users.
Affected consumers should stop using the product and complete the required maintenance to tighten the screw at home. Acer have prepared a step-by-step video demonstrating which screw to inspect and how to tighten it correctly which can be found here: AES015 - Tightening the Front Tube Screw.
For further details, please access the Acer recall notice here: https://www.acer.com/gb-en/support/alerts-recalls/recall-aes015 or contact the Acer support centre on 0371 760 1000.
The official notice
This page is a summary of the notice published by Office for Product Safety and Standards, collected from Office for Product Safety and Standards. Check the original before you act on it.
Read the official notice (opens in a new tab)