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Electrical United Kingdom Import rejected at border; Removal of listing by online marketplace

ALEENFOON Caregiver Pager sold via Amazon safety warning

ALEENFOON Caregiver Pager (brand ALEENFOON; model AF-HJ; batch AF-HJ-008; Amazon ASIN B08RJCR6T9) — a caregiver pager with an SOS buzzer and a chiming plug — is affected. Authorities rejected the import and removed the Amazon listing after finding the plug does not meet BS 1363 dimensional requirements and can’t make a secure connection, which could cause the plug to overheat and ignite, creating a serious fire risk. Stop using the product immediately and contact the seller for redress.

What's being recalled

Product Safety Report for ALEENFOON Caregiver Pager presenting a serious risk of fire.

Type: Communication and media equipment – Pagers

Brand: ALEENFOON

Alternative Product Name (Instructions Only): TZ-80X Personal/Elderly Safety Alarm

Model: AF-HJ

Batch: AF-HJ-008

Amazon ASIN: B08RJCR6T9

Amazon Product Identifiers: X001ANQ0F3, FBA15LN2H9MRU000002 & 1, Mixed SKU: P1-B2

Product Description: A caregiver ‘pager’ device with an SOS buzzer and a chiming plug.

How to identify it

PSD case number: 2608-0033

Notified by: Local Authority Trading Standards

The hazard

The product presents a serious risk of fire because the plug does not meet the dimensional requirements of BS 1363 and cannot make a secure connection to the socket. Over time, this could lead to the plug overheating and igniting, causing a fire.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc (Safety) Regulations 1994.

What to do

The import has been rejected at the border.

The listing has been removed by the online marketplace (Amazon). We recommend that you stop using this product immediately and contact the seller for redress.

The official notice

This page is a summary of the notice published by Office for Product Safety and Standards, collected from Office for Product Safety and Standards. Check the original before you act on it.

Read the official notice (opens in a new tab)

A little guidance

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