United States
Window opening control devices sold as individual kits or factory‑installed on Andersen 100 Series casement windows manufactured prior to November 19, 2025 are affected; consumers can check the Product ID on the label in the upper right corner of the window to see if their unit is included. The devices can break or detach after impact, allowing the window to open and posing fall and serious‑injury hazards; leave recalled windows closed and locked and contact Andersen Windows to schedule a free in‑home repair by an authorized technician.
What's being recalled
This recall involves window opening control devices sold individually as kits or as factory-installed accessories and applied to 100 Series casement windows that were manufactured prior to November 19, 2025. Consumers can contact Andersen Windows and share the Product ID number on the label on the upper right corner of the window to determine if the unit is included in the recall.
Manufactured in: United States.
The hazard
The window opening control devices can break or detach after accidental or other impact, allowing the window to be opened, posing fall and serious injury hazards.
Incidents and injuries: The firm has received eight reports of the devices breaking, detaching or malfunctioning. No injuries have been reported.
What to do
Consumers should leave the recalled windows with the opening control devices in the closed and locked position and immediately contact Andersen Windows to schedule a free in-home repair by an authorized technician. Consumers should submit a request for the repair to: www.andersenwindows.com/100seriescasementwocdrecall.
Contact: Andersen Windows toll-free at 844-815-7332 from 7:30 a.m. to 4:30 p.m. CT Monday through Friday, email at 100Seriescasementwocdrecall@andersencorp.com or online at www.andersenwindows.com/100seriescasementwocdrecall or www.andersenwindows.com and click on "Recalls" at the bottom of the page for more information.
Where it was sold
Independent window distributors and online at parts.andersenwindows.com from October 2015 through December 2025 for between $9 (individual kit) and $220 (factory installed on 100 series casement window).
The official notice
This page is a summary of the notice published by U.S. Consumer Product Safety Commission, collected from U.S. Consumer Product Safety Commission. Check the original before you act on it.
Read the official notice (opens in a new tab)
