United KingdomBorg & Overstrom E4 Range water dispensers (black and silver units, model E4) are affected. They were recalled because a compressor relay can fail while in use, which in some cases the protective fuse cannot stop, creating an escalated overcurrent and thermal fire risk and meaning the product does not meet the Electrical Equipment (Safety) Regulations 2016. Owners should switch off the dispensers immediately and contact support@borgandoverstrom.com or visit https://send.borgandoverstrom.com/en/notices for further information; the manufacturer has initiated a modification programme.
What's being recalled
Product Safety Report: Borg & Overstrom E4 Range Water Dispenser presenting a risk of fire.
Type: Electrical appliances and equipment – Water Dispenser
Brand: Borg & Overstrom
Model: E4
Country of Origin: United Kingdom
Product Description: Black and silver water dispensers.
How to identify it
PSD notification number: 2510-0228
Notified by: Local Authority Trading Standards
The hazard
The product presents a risk of fire as a compressor relay can fail whilst the dispenser is in use. In some circumstances, the protective fuse cannot de-escalate this issue, resulting in an escalated overcurrent and thermal fire risk.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
What to do
The manufacturer has initiated a modification programme for affected appliances. Owners are advised to switch off the dispensers immediately. Consumers can access further information by contacting support@borgandoverstrom.com or accessing: https://send.borgandoverstrom.com/en/notices
The official notice
This page is a summary of the notice published by Office for Product Safety and Standards, collected from Office for Product Safety and Standards. Check the original before you act on it.
Read the official notice (opens in a new tab)