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Electrical United Kingdom Recall of product from end users; Removal of listing by online marketplace

Candle Warmer Lamp sold via TikTok recall

A gold-coloured candle warmer lamp packaged in a white box and labelled “Aromatherapy lamp – The fragrance of faith” sold via TikTok is affected. It was recalled because the plug does not meet the dimensional requirements of BS 1363 and can’t make a secure connection with the socket, creating a serious risk of fire; it does not meet the Electrical Equipment (Safety) Regulations 2016 or the Plugs and Sockets etc. (Safety) Regulations 1994. The product has been recalled from end users by fulfilment centre TCS Virtual Shopping; if you have not been contacted, contact the seller you purchased from for redress; the listing has been removed by TikTok.

What's being recalled

Product Recall for Candle Warmer Lamp presenting a serious risk of fire.

Type: Lighting Equipment - Plug-In Lighting

Country of Origin: China

Product Description: A gold-coloured lamp packaged in a white box, labelled as “Aromatherapy lamp – The fragrance of faith.”

How to identify it

PSD notification number: 2606-0188

Notified by: Local Authority Trading Standards

The hazard

The product presents a serious risk of fire because the plug does not meet the dimensional requirements of BS 1363 and cannot make a secure connection with the socket. During use, this could cause the plug to overheat and catch fire.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs and Sockets etc. (Safety) Regulations 1994.

What to do

The product has been recalled from end users by the fulfilment centre, TCS Virtual Shopping.

If you have not been contacted directly by TCS Virtual Shopping regarding the recall, you should contact the seller you purchased from for redress.

The listing has been removed by the online marketplace (TikTok).

The official notice

This page is a summary of the notice published by Office for Product Safety and Standards, collected from Office for Product Safety and Standards. Check the original before you act on it.

Read the official notice (opens in a new tab)

A little guidance

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