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Electrical United Kingdom Import rejected at border

Counterfeit Dyson Supersonic Hairdryer safety warning

A counterfeit Dyson Supersonic hairdryer, grey with gold markings labelled as ‘Dyson’ (barcode 5025155063705, serial R5K-UK-RHJ0846K) has been identified; the counterfeit can be recognised by a misspelled safety warning on the label. It was rejected because it presents a high risk of electric shock and fire: the plug does not meet BS 1363 dimensions and may expose live parts, and the plug fuse does not conform to BS 1362. The import has been rejected at the border.

What's being recalled

Product Safety Report for Counterfeit Dyson Supersonic Hairdryer presenting a high risk of electric shock and fire.

Type: Electrical appliances and equipment – Hair-Styling (Powered)

Barcode: 5025155063705

Serial number: R5K-UK-RHJ0846K

Country of Origin: China

Product Description: Supersonic hair dryer in grey with gold markings. Product claims to be ‘Dyson’ branded but has been confirmed as counterfeit. Consumers are advised to check the warning label on their product – the counterfeit has a misspelled safety warning as pictured.

How to identify it

PSD notification number: 2511-0314

Notified by: Local Authority Trading Standards

The hazard

The product presents a high risk of electric shock as the plug does not meet the dimensional requirements of BS 1363 and may not make a secure connection with the socket. This could lead to the user accidentally touching a live part during use and receiving an electric shock. Additionally, the plug fuse does not confirm to the requirements of BS 1362. The fuse is required to ensure the safe operation of the plug under fault conditions, and a non-conforming fuse could lead to the plug overheating and/or exploding. Improvements are also required to product documentation and marking.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs and Sockets etc. (Safety) Regulations 1994.

What to do

The import has been rejected at the border.

The official notice

This page is a summary of the notice published by Office for Product Safety and Standards, collected from Office for Product Safety and Standards. Check the original before you act on it.

Read the official notice (opens in a new tab)

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