Skip to content

Electrical United Kingdom Recall of product from end users

Diall 16A Blue Site Connector and Blue Site Socket (Male and Female) recall

Diall 16A Blue Site Connector and Blue Site Socket (male and female) sold under the Diall brand, identified by barcodes 5052931116324 and 5052931116331 and batches 25W0803; 25W1203; 25W1603; 25W3601; 25W4001; 25W4801; 25W5301; 26W1101; 26W2801 and sold March 2025–August 2026, is affected. It was recalled because the live and neutral markings are reversed, which can lead to incorrect wiring and a risk of electric shock, overheating and fire and does not meet the Electrical Equipment (Safety) Regulations 2016. If you have these batches, disconnect the product fully from the electricity supply (unplugging is required; switching off at the wall is not sufficient; if permanently wired isolate the circuit at the consumer unit) and return it to your nearest B&Q store for a refund.

What's being recalled

Product Recall for Diall 16A Blue Site Connector and Blue Site Socket presenting a high risk of electric shock and fire.

Type: Electrical appliances and equipment - Connectors (Electrical)

Brand: Diall

Batches: 25W0803; 25W1203; 25W1603; 25W3601; 25W4001; 25W4801; 25W5301; 26W1101; 26W2801.

Barcodes: 5052931116324 and 5052931116331

Sales period: March 2025 – August 2026

Country of Origin: China

Product Description: Electrical site connectors (male and female connectors).

How to identify it

PSD notification number: 2609-0064

Notified by: Local Authority Trading Standards

The hazard

The product presents a risk of electric shock because the live and neutral connection markings are reversed. This means the product could be wired incorrectly, presenting a risk of electric shock, overheating and fire.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

What to do

The product has been recalled from end users by Kingfisher International Products Limited.

If you have product(s) with the batches above, disconnect the product fully from the electricity supply. Switching it off at the wall is not sufficient, the plug must be removed from the socket. If the product is permanently wired, isolate the circuit at the consumer unit. Once disconnected return the item to your nearest B&Q store for a refund.

For more information, please access: https://www.diy.com/product-information/product-recall.

The official notice

This page is a summary of the notice published by Office for Product Safety and Standards, collected from Office for Product Safety and Standards. Check the original before you act on it.

Read the official notice (opens in a new tab)

A little guidance

All guides

Search by name, description or tag. Press Enter to see every match.