United KingdomDT Swiss ERC/CRC/HEC/ARC bicycle wheels with carbon fiber composite rims and a DT Swiss ID number of 2740000 or higher (see Annex 1 of the linked PDF for affected models, sold 1 August 2024–28 July 2025) are affected. The outer carbon layers can delaminate during use, risking rim failure, falls and injuries, and the product does not meet the General Product Safety Regulations 2005. Owners should stop using the wheels immediately and visit https://www.swissside.com/pages/hadron-product-recall for details, or contact Madison Cycles UK at DTSwissService@madison.co.uk or +44 1908 326000.
What's being recalled
Product Recall for DT Swiss ERC/CRC/HEC/ARC Bicycle Wheels presenting a risk of injuries.
Type: Hobby / Sports Equipment – Cycle Parts – Tyres/Wheels
Brand: DT Swiss AG / Swiss Side
Models: For a list of affected models please see Annex 1 of the linked PDF.
Sales period: 1 August 2024 –28 July 2025
Country of Origin: Vietnam
Product Description: Bicycle wheels for road bikes. The products were sold either as parts of a complete bicycle or as individual components via online retailers or specialist shops. This recall only affects products with carbon fiber composite rims and a DT Swiss ID number of 2740000 or higher.
How to identify it
PSD notification number: 2511-0243
Notified by: Local Authority Trading Standards
The hazard
The product presents a risk of injuries as the outer carbon layers of the bicycle wheels can delaminate during use. This structural weakening may cause the wheel rim to fail, leading to falls and injuries.
The product does not meet the requirements of the General Product Safety Regulations 2005.
What to do
The product has been recalled from end users.
It is recommended that owners stop using the product immediately and visit the DT Swiss recall website for further information, including on how to identify if you own an affected product: https://www.swissside.com/pages/hadron-product-recall.
Madison Cycles UK, the UK supplier for these products can also be contacted via DTSwissService@madison.co.uk or +44 1908 326000.
The official notice
This page is a summary of the notice published by Office for Product Safety and Standards, collected from Office for Product Safety and Standards. Check the original before you act on it.
Read the official notice (opens in a new tab)