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Electrical United Kingdom Recall of product from end users

FocusRay Wired Web Cam recall

The FocusRay Wired Web Cam (model AONXV-001-WR, serial numbers JBX-00000001–JBX-00000120), sold in the UK between 1 August 2026 and 31 August 2026, is affected. It was recalled because the housing may not support the internal circuit board, which can detach and cause a short circuit, overheating and a risk of fire; it does not meet the Electrical Equipment (Safety) Regulations 2016. Consumers should stop using affected products immediately and visit the FocusRay wired model recall page (https://www.aoharunext.co.jp/en/support/recall) to complete a recall form and arrange a replacement, or contact recall@aoharunext.co.jp for more information.

What's being recalled

Product Recall for FocusRay Wired Web Cam presenting a risk of fire.

Type: Communications and media equipment – Web Cameras

Brand: FocusRay

Model: AONXV-001-WR

Barcodes: 4595776404221, 4595776404214, 4595776404207, 4595776404191, 4595776404184, 4595776404177, 4595776404160, 4595776404153, 4595776404146, 4595776404023, 4595776404139

Serial numbers: JBX-00000001 through JBX-00000120

Sales period: Sold between 1st August 2026 and 31st August 2026

Country of Origin: Japan

Product Description: A face-tracking webcam designed for use in virtual reality environments.

How to identify it

PSD notification number: 2609-0104

Notified by: Office for Product Safety and Standards

The hazard

The product presents a risk of fire because the design and assembly of the housing may provide inadequate support for the internal circuit board, causing it to become detached during normal use. This may cause internal electrical components to come into contact with one another, resulting in a short circuit and presenting a risk of overheating and fire.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

What to do

The product has been recalled from end users by AoharuNEXT Inc..

Consumers should stop using affected products immediately and visit [FocusRay 有線モデルリコール特設ページ: 株式会社AoharuNEXT](https://www.aoharunext.co.jp/en/support/recall) to complete a recall form and arrange a replacement. For more information, contact AoharuNEXT Inc. on recall@aoharunext.co.jp.

The official notice

This page is a summary of the notice published by Office for Product Safety and Standards, collected from Office for Product Safety and Standards. Check the original before you act on it.

Read the official notice (opens in a new tab)

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