United KingdomGBP-FLO 6M Head circulating pumps (brand GPB-FLO) manufactured by Tucson Pumps Ltd between 2017 and November 2024 with serial numbers beginning S/N D32 11233b or earlier are affected. They present a serious electric shock risk because the mains cable can be connected in reverse so the live pin may contact the earth pin; installed pumps can remain in operation but must not be handled and owners should contact Tucson immediately at productsafety@tucsonpumps.ie or +44 800 044 3258 to arrange a free replacement by an approved technician.
What's being recalled
Product Safety Report for GBP-FLO 6M Head Circulating Pump presenting a serious risk of electric shock.
Type: Electrical appliances and equipment – Circulating pumps for heating systems
Brand: GPB-FLO
Manufacturing Date: 2023 - November 2024
Serial Numbers: Any serial number beginning: S/N D32 11233b or earlier
Country of Origin: China
Product Description: Circulating pumps manufactured by Tucson Pumps Ltd between 2017 and November 2024. GBP FLO circulating pumps manufactured after November 2024 include a redesigned mains electrical coupling and are not impacted by this modification programme.
How to identify it
PSD notification number: 2512-0291
Notified by: Northern Ireland Environmental Health
The hazard
The product presents a serious risk of electric shock. The mains cable can be connected to the pump in reverse, allowing the live pin to connect to the earth pin and causing accessible metal parts to become live.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
What to do
An installed pump can remain in operation, but you must take care not to handle affected pumps as there is a serious risk of electrocution.
If you think you have an affected GBP-FLO circulating pump installed in your premises, contact Tucson immediately via email at productsafety@tucsonpumps.ie or phone +(44) 800 044 3258 to arrange for a replacement pump to be installed. The affected pumps can be identified by the serial number (S/N) on the label affixed to the pump as indicated above. The Product Replacement Programme is free of charge. Installed units should only be replaced by an approved Tucson technician or Tucson service agent.
Homeowners in Northern Ireland who have had heating system work completed or who have moved house within the last 8 years should check if their property contains one of the specified pump models. This is an important safety check that requires immediate attention.
For further information, please see the Product Safety Information Notice on TucsonPumps.ie.
The official notice
This page is a summary of the notice published by Office for Product Safety and Standards, collected from Office for Product Safety and Standards. Check the original before you act on it.
Read the official notice (opens in a new tab)