United States
Giantex and Costway 2‑liter and 3‑liter portable steam saunas sold as a set (includes folding chair, foot roller, felt mat and remote) with “Giantex” or “Costway” printed on the enclosure and model numbers/SKUs on the packaging are recalled. The steam diffuser can be positioned too close to the user, allowing hot steam contact and posing a burn hazard; nine burn reports and one second‑degree burn were reported. Owners should stop using the sauna, contact Giantex for a full refund, destroy the unit by unplugging and cutting the steam‑unit cord, and submit a photo to support@giantex.com or online.
What's being recalled
This recall involves Giantex and Costway branded portable steam saunas. The saunas were sold as part of a set that includes a folding chair, foot roller, felt mat and remote control. The portable saunas have a steam unit that connects to an enclosure via tubing. The enclosure has an opening for the user's head to remain outside the enclosure. The enclosures were sold in black, copper, beige, blue, green and pink. The name "Giantex" or "Costway" is imprinted on the front of the enclosure. The model numbers and/or SKU are printed on the item packaging. The model numbers and SKUs are: Model Number SKU BA7635US-BK GT7635US-BABK BA7635US-CF GT7635US-BACF BA7635US-GR GT7635US-GR-BA BA7635US-NY GT7635US-BANY BA7733US-BK GT7733US-BK-AB BA7733US-CF GT7733US-CF-AB BA7733US-GR GT7733US-GR-AB BA7733US-PI GT7733US-PI-AB BA7579US-BK GT7579US-BK-BA BA7579US-CF GT7579US-CF-BA BA7579US-GR GT7579US-GR-BA
Manufactured in: China.
The hazard
The sauna's steam diffuser can be positioned too close to a consumer's body, allowing hot steam to come in contact with user, posing a burn hazard.
Incidents and injuries: Giantex has received nine reports of incidents involving the recalled saunas where consumers reported burns to their extremities, and one incident of a second-degree burn.
What to do
Consumers should stop using the portable steam sauna immediately and contact Giantex for a full refund. Consumers will be asked to destroy the recalled portable steam sauna by cutting the cord to the steam unit after unplugging and submit a photograph of the destroyed product by email to support@giantex.com or online at https://www.giantex.com/pages/product-recall-notice.
Contact: Giantex toll-free at 844-242-1885 anytime, email at support@giantex.com, or online at https://www.giantex.com/pages/product-recall-notice, or https://www.giantex.com/ and click on "RECALL INFORMATION" at the top of the page for more information.
Where it was sold
The recalled portable steam saunas were sold online at Amazon and Walmart from January 2023 through December 2025 for between $68 and $100.
The official notice
This page is a summary of the notice published by U.S. Consumer Product Safety Commission, collected from U.S. Consumer Product Safety Commission. Check the original before you act on it.
Read the official notice (opens in a new tab)
