United KingdomGoogle Pixel 4a smartphones (model Pixel 4a; manufactured 2020–May 2021 and sold Aug 2020–Sep 2022) with a rechargeable lithium‑ion battery are affected. The batteries may overheat during normal use, presenting a risk of fire, and the product does not meet the Electrical Equipment (Safety) Regulations 2016. Google issued a remote firmware update in January 2025 that reduced battery capacity and charging speed; affected consumers may be eligible for a free repair, cash payment or Google Store hardware discount credit—see g.co/pixel/4abattery; you do not need to contact Google if you already received an appeasement or Google confirmed you do not have an impacted product.
What's being recalled
Product Safety Report for Google Pixel 4a Smartphone presenting a risk of fire.
Type: Communication and Media Equipment - Mobile Phones/Smartphones
Brand: Google
Model: Pixel 4a
Manufacturing and Sales Period: Affected products were manufactured between 2020 and May 2021 and sold between August 2020 and September 2022, but other distributors may have sold products beyond this date.
Country of Origin: Vietnam
Product Description: Smartphone running on the Android operating system with a rechargeable lithium-ion battery.
How to identify it
PSD notification number: 2509-0316
Notified by: Office for Product Safety and Standards
The hazard
The product has been identified as presenting a risk of fire as the batteries may overheat during normal use.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
What to do
This corrective action has been ongoing since January 2025.
Google initiated a remote firmware update in January 2025. Consumers with impacted units received email and on-device notifications of the firmware update, which was rolled out remotely and automatically to impacted devices. The update reduced the risk of the battery overheating by reducing its battery capacity and charging speed.
Consumers with impacted products may be eligible for a free repair, cash payment or Google Store hardware discount credit, depending on location. Access the Google website for further information, and to access the Registration Page, at the following link: g.co/pixel/4abattery
You do not need to contact Google if:
You have already received an appeasement
Google has already confirmed you do not have an impacted product
The official notice
This page is a summary of the notice published by Office for Product Safety and Standards, collected from Office for Product Safety and Standards. Check the original before you act on it.
Read the official notice (opens in a new tab)