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Electrical United Kingdom Destruction of the product; Import rejected at border

Handheld Clothes Steamer LM-2401 safety warning

Handheld Clothes Steamer model LM-2401, a portable garment steamer with an attached wall plug (carton identifier RVG8926-250828-0001-6 NM-GSYD), is affected. It was recalled because the plug’s live and neutral pin sleeves are shorter than required by BS 1363, which can prevent a secure socket connection and may cause the plug to overheat and catch fire; it does not meet UK electrical safety regulations. The import was rejected at the border and the products were destroyed.

What's being recalled

Product Safety Report for Handheld Clothes Steamer LM-2401 presenting a high risk of fire.

Type: Electrical appliances and equipment – Steam Cleaners

Model: LM-2401

Product Carton Identifiers: RVG8926-250828-0001-6 NM-GSYD

Country of Origin: China

Product Description: Portable handheld garment clothes steamer with attached wall plug.

How to identify it

PSD notification number: 2601-0061

Notified by: Local Authority Trading Standards

The hazard

The product presents a high risk of fire as the plug does not meet the dimensional requirements of BS 1363. The height of the live and neutral pin sleeves are below the minimum permitted tolerance, which means it may not make a secure connection with the socket. This could cause the plug to overheat and catch fire.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc (Safety) Regulations 1994.

What to do

The import has been rejected at the border and destroyed.

The official notice

This page is a summary of the notice published by Office for Product Safety and Standards, collected from Office for Product Safety and Standards. Check the original before you act on it.

Read the official notice (opens in a new tab)

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