United KingdomThe recall affects the Numatic International Henry Quick Corded Vacuum (model HEC.100, barcode 5028965881910), red and black, sold in the UK between 1 August 2025 and 17 October 2025 with serial numbers starting 7524 followed by 00001–03998 or starting 7527 with the listed serials (e.g., 03751, 03793, etc.). It was recalled because an external screw can contact live internal parts, posing a serious electric shock risk and not meeting Electrical Equipment (Safety) Regulations 2016. Stop using and unplug the vacuum and register on the My Henry website for a free return and replacement.
What's being recalled
Product Recall for Henry Quick Corded Vacuum presenting a serious risk of electric shock.
Type: Electrical appliances and equipment – Household Vacuum Cleaners
Brand: Numatic International Limited
Model: HEC.100
Barcode: 5028965881910
Sales period: 1st August 2025 – 17th October 2025
Affected products: Serial numbers beginning with 7524 followed by: 00001 - 03998, and serial numbers beginning with 7527 followed by: 03751, 03793, 03795, 03799, 03801, 03804, 03805, 03809, 03812, 03819, 03826, 03829, 03832, 03834, 03839, 03843, 03851, 05905, 05951
Country of Origin: China
Product Description: Red and black vacuum cleaner.
How to identify it
PSD notification number: 2510-0171
Notified by: Local Authority Trading Standards
The hazard
The product presents a serious risk of electric shock as it is possible for an external screw to be in contact with live internal parts. If a user accesses the screw while the product is in use, they may receive an electric shock.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
What to do
The product has been recalled from end users.
We recommend you stop using the product immediately and ensure it is unplugged. Please access the My Henry website to register for a free return and replacement.
The official notice
This page is a summary of the notice published by Office for Product Safety and Standards, collected from Office for Product Safety and Standards. Check the original before you act on it.
Read the official notice (opens in a new tab)