United KingdomThe Joie Serina Elephant Duo Swivel Baby Swing (model Elephant Duo W1306DAELD000, barcode 5056080615509; batch codes 190225, 200225, 210225, 220225) sold in the UK is affected. It was recalled because the steel bolt that secures the seat to the frame can separate, causing the swing seat to detach and risking injury. Stop using the product immediately and contact Joie Customer Care at customerservices.uk@joiebaby.com or 0800 952 0061 to arrange a refund or replacement; further information is at joiebaby.com/uk/product-updates and smythstoys.com/uk/en-gb/product-information.
What's being recalled
Product Recall for Joie Serina Elephant Duo Swivel Baby Swing presenting a risk of injuries.
Type: Childcare articles and children’s equipment - Baby Bouncing Cradles/Rocker Seats (Powered)
Brand: Joie
Model: Elephant Duo W1306DAELD000
Barcode: 5056080615509
Batch Codes: 190225, 200225, 210225, 220225
Country of Origin: China
Product Description: Multi-motion electric baby swing sold via Joiebaby.com and Smyths Toys. For guidance on identifying batch dates, please see Annex A in the linked PDF.
How to identify it
PSD notification number: 2603-0090, 2603-0097
Notified by: Local Authority Trading Standards
The hazard
The product presents a risk of injuries because the steel bolt, which secures the seat unit to the frame, can separate and cause the swing seat part to detach. This could lead to the infant receiving injuries.
The product does not meet the requirements of the General Product Safety Regulations 2005.
What to do
The product has been recalled from end users by Allison Baby UK Limited.
We recommend that you stop using the product immediately and contact Joie Customer Care to arrange a refund or replacement via: customerservices.uk@joiebaby.com or 0800 952 0061.
For more information, please access: https://joiebaby.com/uk/product-updates and smythstoys.com/uk/en-gb/product-information.
The official notice
This page is a summary of the notice published by Office for Product Safety and Standards, collected from Office for Product Safety and Standards. Check the original before you act on it.
Read the official notice (opens in a new tab)