United KingdomKelly Hoppen Debossed Cappuccino Cups sold by Marks and Spencer are ceramic mugs for hot drinks available in white, black and taupe (see Annex A in the notice for full product identifiers). They were recalled because the base may crack or break unexpectedly during normal use, producing sharp ceramic fragments and spilling hot liquid, posing risks of cuts, lacerations, burns and scalds, and the product does not meet the General Product Safety Regulations 2005. Stop using them immediately and return them to any M&S store for a full refund.
What's being recalled
Product Recall for Kelly Hoppen Debossed Cappuccino Cups presenting a burns and injuries risk.
Type: Kitchen/Cooking Accessories – Mugs/Cups (Non Disposable)
Brand: Kelly Hoppen
Country of Origin: Thailand
Product Description: Ceramic mugs for hot drinks in white, black and taupe. For a full list of product identifiers, please see Annex A in the linked PDF.
How to identify it
PSD notification number: 2512-0159
Notified by: Local Authority Trading Standards
The hazard
The base of the ceramic cup may crack or break unexpectedly during normal use, particularly when filled with hot liquids. This sudden failure can result in sharp ceramic fragments, posing a risk of cuts or lacerations to the user. Additionally, the breakage may cause hot liquid to spill, increasing the risk of burns or scalds.
The product does not meet the requirements of the General Product Safety Regulations 2005.
What to do
The products have been recalled from end users.
We recommend that consumers stop using the product immediately and return it to any M&S store for a full refund.
Please visit Product Recalls - M&S for further information, or contact Customer Services via the M&S website or on 0333 014 8555.
The official notice
This page is a summary of the notice published by Office for Product Safety and Standards, collected from Office for Product Safety and Standards. Check the original before you act on it.
Read the official notice (opens in a new tab)