Skip to content

Electrical United Kingdom Recall of product from end users

Kobe 2kw Oil-Filled 9 Fin Radiator recall

Kobe 2kw Oil-Filled 9 Fin Radiator (white oil-filled radiator, product code KBE8280200K, sold from January 2024 onwards) is affected. It was recalled because the plug has a manufacturing defect that may overheat, causing the plug and cable to melt and/or catch fire, and the product does not meet UK electrical safety regulations. Consumers should stop using it immediately; retailers should quarantine remaining stock, and consumers can contact Cromwell Tools Limited for a refund at hsqeteam@cromwell.co.uk or 0800 33 88 77.

What's being recalled

Product Recall for Kobe Oil-Filled Radiators presenting a risk of fire.

Type: Electrical appliances and equipment - Radiators

Brand: Kobe

Product Code: KBE8280200K

Sales period: January 2024 onwards

Country of Origin: China

Product Description: White oil-filled radiator.

How to identify it

PSD case number: 2606-0205

Lead Authority: Local Authority Trading Standards

The hazard

The product presents a risk of fire because the plug has a manufacturing defect and may overheat. This could lead to the plug and cable melting and/or catching fire.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc. (Safety) Regulations 1994.

What to do

The product has been recalled from end users by Cromwell Tools Limited.

We recommend that consumers stop using this product immediately. Retailers should quarantine any remaining stock to prevent further distribution.

For more information and to arrange a refund, please contact Cromwell via email hsqeteam@cromwell.co.uk or call 0800 33 88 77.

The official notice

This page is a summary of the notice published by Office for Product Safety and Standards, collected from Office for Product Safety and Standards. Check the original before you act on it.

Read the official notice (opens in a new tab)

A little guidance

All guides

Search by name, description or tag. Press Enter to see every match.