Skip to content

Electrical United Kingdom Import rejected at border

Mirrorstone Infrared Panel Heater safety warning

Mirrorstone Infrared Panel Heater, model MS-PRM-60120 (barcode 5059364123424; serial numbers 20250011900, 20250011897), is an infrared panel heater with an attached wall plug and metal enclosure. It was rejected at the UK border because testing showed the external metal enclosure can reach 115 °C, posing a risk of burns, and the product did not meet the Electrical Equipment (Safety) Regulations 2016. The product was subsequently brought into compliance and passed testing to EN 60335-2-30.

What's being recalled

Product Safety Report for Mirrorstone Infrared Panel Heater presenting a high risk of burns.

Type: Electrical appliances and equipment - Air Heaters (Portable)

Brand: Mirrorstone

Model: MS-PRM-60120

Barcode: 5059364123424

Serial Numbers: 20250011900, 20250011897, 5059364123424

Country of Origin: China

Product Description: Infrared panel heater with attached wall plug.

How to identify it

PSD notification number: 2601-0105

Notified by: Local Authority Trading Standards

The hazard

The product presents a risk of burns as the external metal enclosure heats up during reasonably foreseeable use, reaching temperatures of 115 degrees Celsius under testing. If the user touches the enclosure of the product at this temperature, they will receive burns. Improvements are also required to the product marking, labelling and documentation.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

What to do

The import was rejected at the border.

The product was subsequently brought into compliance and passed testing (EN 60335-2-30).

The official notice

This page is a summary of the notice published by Office for Product Safety and Standards, collected from Office for Product Safety and Standards. Check the original before you act on it.

Read the official notice (opens in a new tab)

A little guidance

All guides

Search by name, description or tag. Press Enter to see every match.