United States
NEWDERY power banks, model ZHX-PB22, black with yellow cables with “NEWDERY” engraved on the front and the model number printed on the back, are recalled. The lithium‑ion battery can explode or ignite, posing fire and burn hazards; nine incidents were reported, including a serious fire and one burn injury. Stop using the power bank immediately and contact NEWDERY for instructions to receive a full refund; consumers must submit a photo of the recalled unit showing the model and serial numbers and the word “recalled” and their last name written on it, and confirm disposal in accordance with applicable laws.
What's being recalled
This recall involves NEWDERY power banks with model number ZHX-PB22. The power banks are black with yellow cables. The brand name “NEWDERY” is engraved on the front and the model number “ZHX-PB22” is printed on the back.
Manufactured in: China.
The hazard
The lithium-ion battery in the power banks can explode or ignite, posing fire and burn hazards to consumers.
Incidents and injuries: NEWDERY has received nine reports of the recalled power banks exploding and igniting, including one report of a serious fire resulting in $2 million in property damage and one report of a burn injury.
What to do
Consumers should stop using the recalled power banks immediately and contact NEWDERY for instructions on how to receive a full refund. To receive a refund, consumers will be required to submit a photo of their recalled power bank showing the model number, serial number and the word “recalled” and the consumer’s last name written on the power bank in permanent marker. Consumers will also be required to confirm disposal of the power bank in accordance with applicable laws and regulations before receiving a refund. Note: Do not throw this lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact it ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.
Contact: NEWDERY toll-free at 888-256-6673 from 11 a.m. to 7 p.m. ET Monday through Friday, email at support@newdery.com or online at https://www.newdery.com/pages/newdery-power-bank-recalls or go to www.newdery.com and click on “Recall” at the top of the page for more information.
Where it was sold
Sold Online At: Amazon.com from October 2023 to November 2024 for between $27 and $50.
The official notice
This page is a summary of the notice published by U.S. Consumer Product Safety Commission, collected from U.S. Consumer Product Safety Commission. Check the original before you act on it.
Read the official notice (opens in a new tab)
