South Korea
What's being recalled
Brand name: NUART, Certification number: XU103167-25017
Product type: Portable battery (battery (rechargeable only)).
Made in: China (People's Republic of).
How to identify it
Model: NAT 10000 BATTERY
The hazard
Due to defects in the battery cells, there is a possibility of heat generation during charging or use, which may lead to smoke or fire.
Therefore, a voluntary recall is being conducted to ensure consumer safety.
If abnormal heat generation continues, there is a possibility of smoke or fire, which may result in safety accidents such as burns and property damage.
Injuries: No injury has been reported
What to do
Immediately stop using and charging the product, and apply for the recall through the Nuart customer service center.
After applying for the recall, a refund procedure will be carried out according to the guidance provided, and you are advised not to use the product until the recall is completed.
Recall applications can be submitted through the notice section on the Nuart website (www.nuart.kr) and via the customer service number (1668-1463).
The recall covers only products manufactured between July 2025 and December 2025 for which the "separately indicated manufacturer" on the label on the bottom of the main unit is marked as Dongguan Ganna Electronic Technology Co., Ltd.
Products marked Huizhou Ligao Cheng Electronics Co., Ltd. are not subject to this recall.
The official notice
This page is a summary of the notice published by South Korea (via OECD GlobalRecalls), collected from OECD GlobalRecalls. Check the original before you act on it.
Read the official notice (opens in a new tab)
