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Vehicles United Kingdom Recall of product from end users

Q’STRAINT Wheelchair Securement Retractors recall

Q'STRAINT Wheelchair Securement Retractors (models QRT‑MAX Q8‑6209 and QRT‑DELUXE Q8‑6200), produced 16 June–10 Sept 2025, are recalled in the UK; they are wheelchair securement devices for use in vehicles. They may not lock as designed, which could let the wheelchair move during transit and injure the user, and do not meet the General Product Safety Regulations 2005. The retractors have been recalled from end users; users may continue to use them while awaiting replacement only after a pre‑trip inspection confirms it is fully locked, and distributors will inspect and replace affected units free of charge. Contact technicalsupport@qstraint.co.uk or +44(0)1227 773035.

What's being recalled

Product Recall for Q'STRAINT Wheelchair Securement Retractors presenting a risk of injuries.

Type: Motor vehicles (including spare parts) - Locking Devices

Brand: QSTRAINT

Models: QRT-MAX (Q8-6209) and QRT-DELUXE (Q8-6200)

Production dates: 16th June 2025 – 10th September 2025

Country of Origin: United States

Product Description: Wheelchair securement device for use in vehicles.

How to identify it

PSD notification number: 2510-0101

Notified by: Driver and Vehicle Standards Agency

The hazard

The product presents a risk of injuries as the retractor may not lock as designed. This could lead to the wheelchair moving during transit and injuring the user.

The product does not meet the requirements of the General Product Safety Regulations 2005.

What to do

The product has been recalled from end users.

Users are advised that they may continue to use the retractor while awaiting replacement, providing a pre-trip inspection is performed to assure that the product is fully locked. Product distributors have been notified and will inspect and replace affected retractors free of charge.

For further information, please contact technicalsupport@qstraint.co.uk or +44(0)1227 773035.

The official notice

This page is a summary of the notice published by Office for Product Safety and Standards, collected from Office for Product Safety and Standards. Check the original before you act on it.

Read the official notice (opens in a new tab)

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