United States
Tylö Halmstad (models 2, 3 and 4) and Kiruna Hybrid (models 2 and 3) sauna rooms sold by Sauna360 are affected; serial numbers are on the packaging and on the saunas — Halmstad labels are beneath the upper bench on the left side above the electrical contactor box, and Kiruna Hybrid labels are on the right wall beneath the right side of the upper bench, with model numbers printed in the manual. The saunas were recalled because the bench can collapse, posing a fall hazard; Sauna360 received additional reports of bench failures and injuries. Consumers should stop using the saunas immediately, even if they received the 2025 remedy, and contact Sauna360 toll-free at 866-936-5962 (8 a.m.–5 p.m. ET M–F), email recall@sauna360.com, or visit https://sauna360.com/product-recall for a free professional retrofit.
What's being recalled
This recall expansion involves bench seating in Sauna360's Tylö branded Halmstad and Kiruna Hybrid sauna rooms. The serial number for each room can be found on both the packaging and the sauna rooms. The Halmstad 2, 3 and 4 sauna rooms have the serial number label located beneath the upper bench on the left side, directly above the electrical contactor box. The Kiruna Hybrid 2 and 3 rooms have the serial number label applied to the right wall, located beneath the right side of the upper bench. The model number is printed in the manual. The following models and serial numbers are included in this recall:
Manufactured in: China.
The hazard
The saunas contain a bench that can collapse, posing a fall hazard to consumers. The previous recall repair was ineffective; a new repair is now being offered.
Incidents and injuries: Sauna360 has received 77 additional reports of the benches breaking with six injuries, including one consumer with head and neck injuries and another with a sprained ankle.
What to do
Consumers should stop using the saunas immediately, even if they received the 2025 recall remedy and contact Sauna360 for another free repair. Sauna360 will provide a professional installer to retrofit the benches with additional hardware and supports.
Contact: Sauna360 toll-free at 866-936-5962 from 8 a.m. to 5 p.m. ET Monday through Friday, email at: recall@sauna360.com or online at https://sauna360.com/product-recall or www.sauna360.com and click "Recall" at the bottom of the page for more information.
Where it was sold
Sold At: Various distributors nationwide from July 2024 through July 2026 for between $6,000 and $12,000.
The official notice
This page is a summary of the notice published by U.S. Consumer Product Safety Commission, collected from U.S. Consumer Product Safety Commission. Check the original before you act on it.
Read the official notice (opens in a new tab)
Canada
