United States
Infrared saunas, hybrid infrared saunas and infrared (IR) kits sold by Sauna360 are recalled; you can check for the words “Saunalogic,” “Infralogic,” “Carbonflex,” or “Tylö” on the control panel, a brand badge on the front frame, the control panel or manual, a logo handle, or the serial number under the lower bench or on the wall under the upper bench to see if yours is included. The infrared panels can short circuit and overheat, posing fire and burn hazards; stop using the sauna immediately and contact Sauna360 at 866-936-5962, recall@sauna360.com, or https://sauna360.com/product-recall to schedule a free in-home repair.
What's being recalled
This recall involves various infrared and hybrid sauna models and infrared (IR) kits. Customers who purchased custom rooms built with IR panels can check for the words "Saunalogic," "Infralogic," "Carbonflex," or "Tylö" on their control panel or locate their product manual. Customers who purchased pre-configured infrared sauna rooms can identify their product by the brand badge on the front frame panel, the control panel, the manual or the logo handle. Consumers can also find the serial number located under the lower bench or on the wall under the upper bench depending on the unit and provide Sauna360 the serial number to determine if they have a recalled sauna. The IR sauna kits with panels, along with the following sauna model numbers, are included in this recall:
Manufactured in: China.
The hazard
The infrared panels in the saunas and kits can short circuit, causing them to overheat, posing a risk of serious injury from fire and burn hazards.
Incidents and injuries: The firm has received 67 reports of overheating, melting, charring or burning. No injuries have been reported.
What to do
Consumers should stop using the infrared and hybrid saunas immediately and contact Sauna360 to schedule a free in-home repair from a professional installer.
Contact: Sauna360 toll-free at 866-936-5962 from 8 a.m. to 5 p.m. ET Monday through Friday, email at recall@sauna360.com or online at https://sauna360.com/product-recall or https://sauna360.com and clicking "Recall" at the bottom of the page for more information.
Where it was sold
Sold At: Costco stores and pool and spa dealerships nationwide and online at Costco.com and other online sites from May 2013 through July 2026 for between $6000 and $13,000.
The official notice
This page is a summary of the notice published by U.S. Consumer Product Safety Commission, collected from U.S. Consumer Product Safety Commission. Check the original before you act on it.
Read the official notice (opens in a new tab)
