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Electrical United Kingdom Destruction of the product; Import rejected at border

Shoulder and Neck Massager, JBY-820 safety warning

Shoulder and Neck Massager, model JBY-820 (electric shoulder and neck massaging tool with attached wall plug; product carton identifiers IC950351251009659, 921555291796, 950351-T50, 9023901) was identified as presenting a high risk of fire because the plug pins do not meet BS 1363 dimensional requirements and may not fit securely, leading to overheating and fire. The import was rejected at the border and destroyed.

What's being recalled

Product Safety Report for Shoulder and Neck Massager, JBY-820 presenting a high risk of fire.

Type: Electrical appliances and equipment - Body Massage/Toning - Replacement Parts

Model: JBY-820

Product carton identifiers: IC950351251009659, 921555291796, 950351-T50, 9023901

Country of Origin: China

Product Description: Electric shoulder and neck massaging tool with attached wall plug.

How to identify it

PSD notification number: 2601-0318

Notified by: Local Authority Trading Standards

The hazard

The product presents a high risk of fire because the plug pins do not meet the dimensional requirements of BS 1363. As a result, the plug may not fit securely into a socket, leading to overheating and fire.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs and Sockets (Safety) Regulations 1994.

What to do

The import has been rejected at the border and destroyed.

The official notice

This page is a summary of the notice published by Office for Product Safety and Standards, collected from Office for Product Safety and Standards. Check the original before you act on it.

Read the official notice (opens in a new tab)

A little guidance

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