United KingdomThe Sigenergy SigenStor Energy Controller quick connect AC plug (models 8.0kW, 10.0kW and 12.0kW connectors for single‑phase supply; PNs 1104002700, 1104002800 and 1104002900) is affected. In rare cases the quick connect AC plug may overheat and present a risk of burns when installed not in accordance with the manufacturer’s instructions; the manufacturer has started a modification programme to warn customers and arrange on‑site inspection and repair—owners seeking further information should contact sigenservice.uk@sigenergy.com and need not contact Sigenergy if the EC controller was installed and commissioned after February 2026 or has already been replaced.
What's being recalled
Product Safety Report for Sigenergy SigenStor Energy Controller with quick connect AC plug presenting a risk of burns.
Type: Electrical appliances and equipment - Adaptors
Brand: Sigenergy
Model: 8.0kW, 10.0kW and 12.0kW connectors for single phase supply
PNs: 1104002700, 1104002800 and 1104002900
Country of Origin: China
Product Description: AC plug for an energy control unit.
How to identify it
PSD notification number: 2604-0013
Notified by: Office for Product Safety and Standards
The hazard
In rare cases, the quick connect AC plug may present a risk of overheating and burns in cases where it has been installed not in accordance with the manufacturer’s instructions.
What to do
The manufacturer has initiated a modification programme to warn customers of the risk and arrange for on-site inspection and repair of affected products.
Owners of affected products who require further information should contact: sigenservice.uk@sigenergy.com
You do not need to contact Sigenergy if:
Your EC controller was installed and commissioned after February 2026 (as your product is unaffected)
Your product has already been replaced
The official notice
This page is a summary of the notice published by Office for Product Safety and Standards, collected from Office for Product Safety and Standards. Check the original before you act on it.
Read the official notice (opens in a new tab)