United KingdomThe recall affects the Southern Arbor Electric Rechargeable Hot Water Bottle (grey), model QM-01, barcode 69615846554, serial/batch 54513127286, sold via TikTok Shop. It was recalled because it presents a serious risk of fire due to a lack of thermal protection (no supplied instructions may allow it to be charged without water) and because the supplied adaptor has incorrectly sized pins and does not meet required standards; it does not meet the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets (Safety) Regulations 1994. Owners should stop using the product immediately and contact the distributor they purchased it from to request redress; the listing has been removed from TikTok Shop.
What's being recalled
Product Recall for Southern Arbor Electric Rechargable Hot Water Bottle presenting a serious risk of fire.
Type: Electrical appliances and equipment - Heating System Controls
Brand: Southern Arbor
Model: QM-01
Barcode: 69615846554
Serial / Batch Number: 54513127286
Country of Origin: China
Product Description: Grey electric rechargeable hot water bottle.
How to identify it
PSD notification number: 2511-0055
Notified by: Local Authority Trading Standards
The hazard
The product presents a serious risk of fire because there is a lack of thermal protection to prevent overheating when it is subject to misuse. As there are no supplied instructions, it is possible that no water will be added to the product, and whilst it is plugged in and charging, it may ignite whilst the user is not present, causing harm to consumer and home. Additionally, the adaptor supplied with the product has incorrectly sized pins and does not meet the requirements of the relevant standard.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets (Safety) Regulations 1994.
What to do
The product has been recalled from end users. Owners are advised to stop using the product immediately and contact the distributor they purchased from to request redress.
The listing has been removed by the online marketplace (TikTok Shop).
The official notice
This page is a summary of the notice published by Office for Product Safety and Standards, collected from Office for Product Safety and Standards. Check the original before you act on it.
Read the official notice (opens in a new tab)