AustraliaStainless King™ Food Jars (vacuum insulated stainless-steel food containers), model SK3000 – 470ml and SK3020 – 710ml, supplied from July 2009 to December 2022, are affected; the stopper is located beneath the stainless-steel lid. They were recalled because the stopper does not have a pressure release valve, which can let pressure build and cause the stopper to eject forcefully, with incidents including three reports of permanent vision loss. Stop using affected jars immediately; check the underside of the stopper for a pressure relief feature and contact Thermos to arrange a replacement stopper (expected by July 2026), providing name, contact details, postal address and a photo of the stopper; do not use the product until the replacement is installed.
What's being recalled
Vacuum insulated stainless-steel steel food containers available in various colours and sizes.
model no. SK3000 – 470ml/16oz Stainless King Food Jar
model no. SK3020 – 710ml/24oz Stainless King Food Jar
Only products supplied from July 2009 to December 2022 are affected by this recall. Current stock is not affected.
The hazard
The stopper on affected products does not have a pressure release valve. Pressure may build up inside the container and may cause the stopper beneath the lid to eject forcefully when opened.
Risk of serious injury from impact and lacerations if the affected stopper ejects while in use. Incidents have occurred in the United States resulting in injury, including 3 reports of permanent vision loss after being struck in the eye.
What to do
Stop using affected products immediately.
Check the underside of the stopper to see if it has a pressure relief feature. If the stopper does not have a pressure relief feature on the base, it is an affected product. The stopper is located beneath the stainless-steel lid.
Contact Thermos to arrange a replacement stopper (expected to be available by July 2026). Consumers will need to provide their name, contact details, postal address and a photo of the underside of their affected stopper.
When replacement stoppers are available, Thermos will ask consumers to safely dispose of the affected stopper and send a replacement stopper for each affected product at no cost, together with installation instructions.
Do not use the affected product until the replacement stopper has been installed. Contact Thermos if you have any further questions or require assistance with the recall.
Contact
Thermos Pty Ltd
Call: 1800 683 363 between 9:00am and 5:00pm (AEST), Monday to Friday
Email: info@thermos.com.au
Visit: https://www.thermos.com.au/contact-us/
The official notice
This page is a summary of the notice published by Product Safety Australia (ACCC), collected from Product Safety Australia (ACCC). Check the original before you act on it.
Read the official notice (opens in a new tab)