United KingdomTesla Powerwall 2 AC battery systems for residential or light commercial use are affected; look for Tesla Powerwall 2 units. They were recalled because certain battery cells may have excessive lithium plating that can crack the cell casing, cause internal short circuits and thermal runaway, increasing the risk of fire. Owners should keep their Powerwall 2 online and check the Tesla app for a notification; affected units will be discharged or replaced free of charge and customers should contact their Tesla Certified Installer or Tesla Support (+44 1628 450630) or visit the Tesla Powerwall 2 Replacement Program.
What's being recalled
Product Safety Report for Tesla Powerwall 2 presenting a risk of fire.
Type: Other - Batteries
Brand: Tesla
Model: Powerwall 2
Country of Origin: United States
Product Description: AC battery system for residential or light commercial use.
How to identify it
PSD notification numbers: 2609-0219
Notifying Authority: Local Authority Trading Standards
The hazard
The product presents a risk of fire as certain battery cells within affected units may develop internal defects over time. An investigation identified that battery cells manufactured by a third party may contain excessive lithium plating, which can lead to cracking of the cell casing. This may result in an internal short circuit and subsequent thermal runaway, increasing the risk of the battery overheating and catching fire.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
What to do
Tesla has remotely discharged most affected Powerwall 2 units pending replacement. Any remaining affected units are being discharged by Tesla technicians.
Customers should ensure their Powerwall 2 remains online and check the Tesla app for a notification confirming whether their unit is affected. If a replacement is required, customers should contact their original Tesla Certified Installer to arrange installation.
Affected Powerwall 2 units will be replaced free of charge. If the original installer is unavailable, customers should contact Tesla Support on +44 1628 450630 or visit Tesla Powerwall 2 Replacement Program.
The official notice
This page is a summary of the notice published by Office for Product Safety and Standards, collected from Office for Product Safety and Standards. Check the original before you act on it.
Read the official notice (opens in a new tab)
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