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Electrical United Kingdom Import rejected at border

Towel Warmer RTD-23A safety warning

Towel Warmer RTD-23A (marked RTD-23A on the front panel) is affected. It was recalled because poor-quality internal soldering—including wires soldered directly to the PCB—and an insufficiently earthed top plate present a high risk of electric shock and the product does not meet the Electrical Equipment (Safety) Regulations 2016. The import has been rejected at the border.

What's being recalled

Product Safety Report for Towel Warmer RTD-23A presenting a high risk of electric shock.

Type: Electrical appliances and equipment - Warming Appliances Replacement Parts/Accessories

Model: RTD-23A

Country of Origin: China

Product Description: Towel warmer with RTD-23A on the front panel.

How to identify it

PSD notification number: 2604-0087

Notified by: Local Authority Trading Standards

The hazard

The product presents a high risk of electric shock as it has poor-quality internal soldering, including wires soldered directly to the PCB. The top plate of the product is also insufficiently earthed. This means that if a wire becomes dislodged, the entire product may become live and shock the user. Improvements are also required to product labelling and marking.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

What to do

The import has been rejected at the border.

The official notice

This page is a summary of the notice published by Office for Product Safety and Standards, collected from Office for Product Safety and Standards. Check the original before you act on it.

Read the official notice (opens in a new tab)

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