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Electrical United Kingdom Recall of product from end users

Universal Travel Adaptor 931E recall

Universal Travel Adaptor 931E (white universal travel adaptor with USB output, model 931E, barcode 7982546889420) is affected. It was recalled because the shutters do not prevent access to live internal parts creating a high risk of electric shock, the plug face does not meet BS 1363 dimensions and may not make a secure connection, and labelling/marking is inadequate. Stop using it immediately and contact the distributor you purchased it from for redress.

What's being recalled

Product Recall for Universal Travel Adaptor 931E presenting a high risk of electric shock.

Type: Electrical appliances and equipment - Adaptors (Electrical)

Model: 931E

Barcode: 7982546889420

Country of Origin: China

Product Description: White universal travel adaptor with USB output.

How to identify it

PSD notification number: 2601-0268

Notified by: Local Authority Trading Standards

The hazard

The product presents a risk of electric shock because the shutters do not prevent access to live internal parts. A consumer could touch these parts and receive an electric shock. In addition, the plug face does not meet the dimensional requirements of BS 1363 and does not make a secure connection with the socket. Improvements are also required to product labelling and marking.

The product does not meet the requirements of the Plugs & Sockets etc. (Safety) Regulations 1994.

What to do

The local authority is requiring the recall of the product from end users.

Consumers who own the product are advised to stop using it immediately and contact the distributor they purchased from for redress.

The official notice

This page is a summary of the notice published by Office for Product Safety and Standards, collected from Office for Product Safety and Standards. Check the original before you act on it.

Read the official notice (opens in a new tab)

A little guidance

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