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Electrical France Product recall from consumers; Product withdrawal from market

Urban Glide electric scooter recall: injuries risk

Electric scooter
Image: France via EU Safety Gate

Urban Glide electric scooter, model RIDE 500CT (marked “Trottinette électrique”, 48 V DC, 720 Wh, IPX5, barcode 3700092649626; all batches) is recalled. The electronic controller may not keep speed permanently limited to 25 km/h, so the scooter can exceed the limit, risking loss of control, falls and injuries, and it does not comply with the Machinery Directive or EN 17128. The importer is carrying out a voluntary consumer recall and market withdrawal.

What's being recalled

Electric scooter, voltage: 48 V DC , power or current: 720 Wh, protection rating: IPX5. All batches are affected.

Country of origin: People's Republic of China.

How to identify it

Safety Gate alert SR/02442/26

Product name on the item: Trottinette électrique

Type or model: RIDE 500CT

Barcode: 3700092649626

The hazard

The electronic controller of the scooter does not guarantee that the speed is permanently limited to a maximum of 25 km/h. As a result, the speed limit is likely to be exceeded. As a consequence, the user could have difficulties controlling the scooter, fall and suffer injuries. .

The product does not comply with the requirements of the Machinery Directive.nor with the European standard EN 17128

What to do

Product recall from consumers (voluntary, importer).

Product withdrawal from market (voluntary, importer).

The official notice

This page is a summary of the notice published by France via EU Safety Gate, collected from EU Safety Gate. Check the original before you act on it.

Read the official notice (opens in a new tab)

A little guidance

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