United KingdomThe Variodyn One Voice Alarm System (VARIODYN ONE), a voice alarm system used in large public buildings and sold to specialist installers and distributors, is affected (PSD notification 2603-0279). It was withdrawn because some firmware versions can cause an individual volume setting to apply to the entire system so alarms may be too quiet in an emergency; affected customers have been informed and actions include a firmware update.
What's being recalled
Product Safety Report for Variodyn One Voice Alarm System presenting a serious risk of injuries.
Type: Home Safety/Fire Prevention - Public Fire Alarms
Brand: Variodyn One
Country of Origin: China
Product Description: The VARIODYN ONE is a voice alarm system for buildings. The voice alarm system is used to inform people via loudspeakers – in everyday situations (e.g. announcements) and in emergencies (e.g. evacuation instructions in the event of a fire). It is used in large, publicly accessible buildings (e.g. shopping centres, schools, hotels, so-called “projects”). It is only sold to specialist installers and distributors, not to private households.
How to identify it
PSD notification number: 2603-0279
Notified by: Local Authority Trading Standards
The hazard
The product presents a serious risk of injuries because, if an emergency were to occur, there is a risk the system may produce a sound that is too quiet. The INC has a preset alarm volume, however in some firmware versions, there is a defect that can cause an individual volume setting to apply to the entire system. If the alarm is not heard or heard too late by people in the building, they may be delayed in getting to safety and may be at risk of receiving injuries.
The product does not meet the requirements of Regulation (EC) 305/2011.
What to do
The product has been withdrawn from the market. Affected customers have been informed of the safety risk and actions to take, including a firmware update.
The official notice
This page is a summary of the notice published by Office for Product Safety and Standards, collected from Office for Product Safety and Standards. Check the original before you act on it.
Read the official notice (opens in a new tab)