United States
VST-brand residential wall-mounted gas tankless water heaters (Series VT, VR, and VR Plus; models VRS-150, VRS-199, VRP-150, VRP-199, VRS Plus-150, VRS Plus-199, VRP Plus-150, VRP Plus-199, VTS-150, VTS-199, VTP-150, VTP-199) are recalled. They are metal rectangular units with a white side label showing the model number and either VST printed in white on the control panel or VESTA.DS.Inc. in gray; the exhaust duct can crack and leak carbon monoxide. Owners should stop using the heater immediately and contact VESTA.DS to have a certified technician install the free repair; those who must continue use while awaiting repair should have working smoke and carbon monoxide alarms.
What's being recalled
This recall involves VST-brand residential wall-mounted gas boilers, Series VT, VR, and VR Plus, with model numbers VRS-150, VRS-199, VRP-150, VRP-199, VRS Plus-150, VRS Plus-199, VRP Plus-150, VRP Plus-199, VTS-150, VTS-199, VTP-150, and VTP-199. The white label on the side of the boiler has the model number bolded, near the top of the label. The boilers are metal, rectangular units and have either VST printed in white on the control panel near the bottom, or VESTA.DS.Inc. printed in gray near the top of the panel.
Manufactured in: South Korea.
The hazard
The exhaust duct can crack, allowing gases to escape inside of the home, posing a carbon monoxide (CO) poisoning hazard that can result in death or serious injury.
Incidents and injuries: The firm has received 33 reports of cracked exhaust ducts allowing exhaust fumes to leak out. No injuries have been reported.
What to do
Consumers should immediately stop using the recalled water heater and contact VESTA.DS to have a certified technician install the free repair. Consumers who must continue using the water heater while awaiting repair should have working smoke and carbon monoxide alarms in their homes.
Contact: VESTA.DS toll-free at 888-505-5525 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email condensingwaterheater@realtimeresults.net or online at www.recallrtr.com/condensingwaterheater or at https://www.vestahws.com and click on "Recall" under the "Documents/Support" tab at the top of the page for more information.
Where it was sold
In-store and online at Best Buy, Dick's Sporting Goods, Nebraska Furniture and ABT stores nationwide and online at nordictrack.com and Amazon.com from November 2018 through April 2022 for about $1,700.
The official notice
This page is a summary of the notice published by U.S. Consumer Product Safety Commission, collected from U.S. Consumer Product Safety Commission. Check the original before you act on it.
Read the official notice (opens in a new tab)
