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Electrical Germany Product withdrawal from market; Ban marketing of product

VIC battery storage recall: fire risk

Battery storage
Image: Germany via EU Safety Gate

The affected product is the VIC battery storage for photovoltaic systems (product name Stromspeicher VIC, type/model ZEROGRID), made in Germany. It was recalled because a lack of a battery management system could damage the battery cells and create a risk of fire, and it does not comply with the General Product Safety Regulation or European standard EN 62619; the manufacturer must withdraw it from the market, ban marketing, recall it from consumers and warn consumers of the risks.

What's being recalled

Battery storage for photovoltaic systems.

Country of origin: Germany.

How to identify it

Safety Gate alert SR/00002/26

Product name on the item: Stromspeicher VIC

Type or model: ZEROGRID

The hazard

Due to the lack of a battery management system, the battery cells could be damaged, giving rise to the risk of fire.

The product does not comply with the General Product Safety Regulation nor with the European standard EN 62619.

What to do

Product withdrawal from market (compulsory, manufacturer).

Ban marketing of product (compulsory, manufacturer).

Product recall from consumers (compulsory, manufacturer).

Warning consumers of risks (compulsory, manufacturer).

The official notice

This page is a summary of the notice published by Germany via EU Safety Gate, collected from EU Safety Gate. Check the original before you act on it.

Read the official notice (opens in a new tab)

A little guidance

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