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Electrical Hungary Ban marketing of product; Product withdrawal from market

X-start USB charger recall: electric shock risk

USB charger
Image: Hungary via EU Safety Gate

What's being recalled

White plastic USB charger with two USB-C outports.

Packaging: White cardboard box with a plastic hanger and a transparent plastic window on the front.

Country of origin: People's Republic of China.

How to identify it

Safety Gate alert SR/03044/26

Product name on the item: Dual USB-C Charger

Type or model: CDQ104

Barcode: 5907481111094

Batch: 2507

The hazard

The product lacks adequate insulation between the primary and secondary circuits. The USB ports and the connected cable can become live under mains voltage. Consequently, the user may receive an electric shock.

The product does not comply with the requirements of the Low Voltage

Directive nor with the European standard EN 60335-1.

What to do

Ban marketing of product (compulsory, distributor).

Product withdrawal from market (compulsory, distributor).

Destruction of product (compulsory, distributor).

Product recall from consumers (compulsory, distributor).

The official notice

This page is a summary of the notice published by Hungary via EU Safety Gate, collected from EU Safety Gate. Check the original before you act on it.

Read the official notice (opens in a new tab)

A little guidance

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