United KingdomPower supply units for Zebra prescription printers (model GK420d and PSUs serving a range of desktop and card printers including APxxx, GC4xxx, GK4xxx, GK888xx, GX4xxx, GT8xx, HC100, H/LP/TLP/Rxxxx, PS4000, T2xxx, Thermal 284x, ZP4xx, ZP5xx, BR1xxx, CN1xxx, J1xxx, P1xxx, SC1xxx, WM1xxx, ZXP Series 1 and 3) manufactured between 1 October 2006 and 31 December 2012 are affected. They were recalled because an improperly mixed phosphorus compound in the flame-retardant resin of the DC power connector can, with moisture and humidity over time, lead to overheating or fire; owners should check if their PSU is affected and refer to the manufacturer’s recall page for further information.
What's being recalled
Product Recall for Zebra Prescription Printer Power Supply Units presenting a high risk of fire.
Type: Electrical appliances and equipment - Extension/Power Supply Cords
Model: GK420d
Range of Desktop Printer models that may be affected: APxxx, GC4xxx, GK4xxx, GK888xx, GX4xxx, GT8xx, HC100, H/LP/TLP/Rxxxx (282x, 284x, 384x), PS4000, T2xxx, Thermal 284x, ZP4xx, ZP5xx
Range of Card Printer models that may be affected: BR1xxx, CN1xxx, J1xxx, P1xxx, SC1xxx, WM1xxx, ZXP Series 1, ZXP Series 3x
Country of Origin: United Kingdom
Product Description: The product is a power supply unit supplied for a specialised printing device designed for healthcare environments to produce legal, highly legible medical prescriptions, repeat re-order forms, or drug dispensing labels. Power Supply Unit supplied by FSP Group.
How to identify it
PSD notification number: 2607-0208
Notified by: Health and Safety Executive
The hazard
The products present a risk of fire occurring at the power lead where it enters the appliance.
PSUs that serve as the power source for the above-named models of Zebra printers have been identified as potentially containing an improperly mixed phosphorus compound that is used in the flame retardant resin in the DC power supply connectors. This deficiency in the phosphorus based connector resin, when combined with moisture and humidity over time, can potentially lead to overheating or a fire hazard.
The product was placed on the market before the Electrical Equipment (Safety) Regulations 2016 came into force and therefore the Electrical Equipment (Safety) Regulations 1994 duties apply.
The PSU does not comply with the core requirements outlined in Regulation 5 and Schedule 3 of the Electrical Equipment (Safety) Regulations 1994 specifically related to the general requirement to be “Safe” and for Protection Against Hazards (Non-Electrical) and Resistance to External Influences.
What to do
The product was subject to a product recall in 2016.
The recall period has been expanded to include PSUs manufactured between October 1, 2006 and December 31, 2012.
Users are advised to check if their PSU is affected and refer to the manufacturer’s recall page for further information: Power Supply Unit Voluntary Recall - Zebra.
The official notice
This page is a summary of the notice published by Office for Product Safety and Standards, collected from Office for Product Safety and Standards. Check the original before you act on it.
Read the official notice (opens in a new tab)