United States2009–2025 Volvo 9700 buses with an entrance-door emergency exit label that is missing the exit operating instructions are affected. They were recalled because the missing instructions mean the buses do not conform to FMVSS 217 and the missing information may prevent or delay use of the emergency exit, increasing the risk of injury. Prevost will replace the emergency exit identification labels free of charge; owner letters are expected to be mailed November 3, 2026, VINs will be searchable on NHTSA.gov beginning September 25, 2026, and owners may contact Prevost at 1-866-870-2046 (recall SR26-84).
What's being recalled
Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2025 Volvo 9700 buses. The emergency exit label on the entrance door is missing the exit operating instructions. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
How to identify it
NHTSA campaign 26V600000; Manufacturer campaign SR26-84
The hazard
The missing information may prevent or delay the use of the emergency exit, increasing the risk of injury.
What to do
Prevost will replace the emergency exit identification labels, free of charge. Owner notification letters are expected to be mailed November 3, 2026. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR26-84. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 25, 2026.
The official notice
This page is a summary of the notice published by U.S. National Highway Traffic Safety Administration, collected from U.S. National Highway Traffic Safety Administration. Check the original before you act on it.
Read the official notice (opens in a new tab)