United StatesGillig, LLC is recalling certain 2013 Low Floor transit buses because the emergency exit window latch may fail, allowing the window to open during a crash and failing to comply with FMVSS No. 217. A window that opens during a crash may not properly retain passengers, increasing the risk of injury. Gillig will work with Arrow to replace the emergency release bar assembly free of charge; owner notification letters were mailed January 21, 2026, and owners may contact Gillig customer service at 1-800-735-1500.
What's being recalled
Gillig, LLC (Gillig) is recalling certain 2013 Low Floor transit buses. The emergency exit window latch may fail, allowing the window to open during a crash. As such, these emergency exit windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
How to identify it
NHTSA campaign 25V868000
The hazard
A window that opens during a crash may not properly retain passengers, increasing the risk of injury.
What to do
Gillig will work with Arrow to replace the emergency release bar assembly, free of charge. Owner notification letters were mailed January 21, 2026. Owners may contact Gillig customer service at 1-800-735-1500.
The official notice
This page is a summary of the notice published by U.S. National Highway Traffic Safety Administration, collected from U.S. National Highway Traffic Safety Administration. Check the original before you act on it.
Read the official notice (opens in a new tab)