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Vehicles United States Vehicle recall

2021 E-350 and other models recall: Engine cover may become excessively hot

2021 Ford E‑350 and E‑450 vehicles that received an incomplete software update under recall 20V795 are affected; VINs involved will be searchable on NHTSA.gov beginning December 22, 2025. The engine cover may become excessively hot, increasing the risk of skin injury or burns to the driver or front seat passenger. Dealers will update the powertrain calibration for heat management under elevated idle conditions free of charge; owner letters were mailed January 7, 2026, and owners may contact Ford at 1-866-436-7332 (recall number 25SC7).

What's being recalled

Ford Motor Company (Ford) is recalling certain 2021 E-350 and E-450 vehicles that received an incomplete software update under recall 20V795. The engine cover may become excessively hot.

How to identify it

NHTSA campaign 25V793000; Manufacturer campaign 25SC7

The hazard

Direct contact with certain areas of engine cover surface in the passenger compartment may increase the risk of injury or burns to the skin of the driver or front seat passenger.

What to do

Dealers will update the powertrain calibration for heat management under elevated idle conditions, free of charge. Owner notification letters were mailed January 7, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC7. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 22, 2025.

The official notice

This page is a summary of the notice published by U.S. National Highway Traffic Safety Administration, collected from U.S. National Highway Traffic Safety Administration. Check the original before you act on it.

Read the official notice (opens in a new tab)

A little guidance

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