United StatesCertain 2024–2026 Lincoln Nautilus Hybrid vehicles and 2025 Explorer hybrid police vehicles are affected; owners can identify vehicles by model and model year. A software error may prevent the vehicle from emitting the pedestrian warning sound at certain speeds, increasing the risk of injury to pedestrians. Dealers will update the audio control module and digital signal processing module software, or owners may receive an over‑the‑air update free of charge; owner letters were mailed November 5, 2025, and Ford can be reached at 1-866-436-7332 (recall 25SA2).
What's being recalled
Ford Motor Company (Ford) is recalling certain 2024-2026 Lincoln Nautilus Hybrid and 2025 Explorer hybrid police vehicles. A software error may prevent the vehicle from emitting the pedestrian warning sound at certain speeds.
How to identify it
NHTSA campaign 25V691000; Manufacturer campaign 25SA2
The hazard
A vehicle that does not produce a warning sound may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.
What to do
The audio control module and digital signal processing module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA2. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 10, 2025.
The official notice
This page is a summary of the notice published by U.S. National Highway Traffic Safety Administration, collected from U.S. National Highway Traffic Safety Administration. Check the original before you act on it.
Read the official notice (opens in a new tab)