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Vehicles United States Equipment recall

2025-2026 Ford Med Transit vans equipped with Q'Straint Max wheelchair retractors recall: Wheelchair restraint retractor may not lock

Certain 2025–2026 Ford Med Transit vans equipped with Q’Straint Max wheelchair retractors are affected; look for vans fitted with Q’Straint Max retractors. The retractors may not lock, preventing the wheelchair from being properly secured and increasing the risk that an unsecured wheelchair can move during transit. Prime‑Time will work with dealers and Q’Straint to replace the retractors free of charge; the notification schedule has not yet been determined, and owners may contact Q’Straint at 1‑800‑987‑9987 or Prime‑Time at 1‑574‑293‑9191.

What's being recalled

Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2025-2026 Ford Med Transit vans equipped with Q'Straint Max wheelchair retractors. The retractors may not lock, preventing the wheelchair from being properly secured.

How to identify it

NHTSA campaign 26E042000; Manufacturer campaign 26E022

The hazard

An unsecured wheelchair can move during transit, increasing the risk of injury.

What to do

Prime-Time will work with dealers and Q'Straint to replace the retractors, free of charge. The notification schedule has not yet been determined. Owners may contact Q'straint customer service at 1-800-987-9987 or Prime-Time customer service at 1-574-293-9191.

The official notice

This page is a summary of the notice published by U.S. National Highway Traffic Safety Administration, collected from U.S. National Highway Traffic Safety Administration. Check the original before you act on it.

Read the official notice (opens in a new tab)

A little guidance

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