United States2025 Low Floor transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints are affected; look for Low Floor buses fitted with those Q’STRAINT models (4 potentially affected, NHTSA campaign 25V870000). The retractors may not lock, preventing wheelchairs from being properly secured and allowing movement during transit, increasing risk of injury. Gillig will work with Q’STRAINT to replace the retractors free of charge; owner letters were mailed January 16, 2026, and owners may contact Gillig at 1‑800‑735‑1500.
What's being recalled
Gillig, LLC (Gillig) is recalling certain 2025 Low Floor transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
How to identify it
NHTSA campaign 25V870000
The hazard
An unsecured wheelchair can move during transit, increasing the risk of injury.
What to do
Gillig will work with Q'Straint to replace the retractors, free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Gillig customer service at 1-800-735-1500.
The official notice
This page is a summary of the notice published by U.S. National Highway Traffic Safety Administration, collected from U.S. National Highway Traffic Safety Administration. Check the original before you act on it.
Read the official notice (opens in a new tab)