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Vehicles United States Vehicle recall

2025 Thomas Built Buses Saf-T-Liner EFX and other models recall: Wheelchair restraint retractor may not lock

Certain 2025 Thomas Built Buses Saf‑T‑Liner EFX, 2025–2027 Minotour DRW, 2026 Saf‑T‑Liner C2 Jouley, HDX, and 2026–2027 Saf‑T‑liner C2 school buses equipped with QRT‑Deluxe or QRT‑Max wheelchair restraints are affected. The wheelchair restraint retractor may not lock, which can allow a wheelchair to move during transit and increase the risk of injury. Dealers will inspect and replace retractors as needed free of charge; owner letters were mailed Feb 5, 2026; contact DTNA at 1‑800‑547‑0712 (recall F1028).

What's being recalled

Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 Thomas Built Buses Saf-T-Liner EFX, 2025-2027 Thomas Built Buses Minotour DRW, 2026 Thomas Built Buses Saf-T-Liner C2 Jouley, Thomas Built Buses HDX, and 2026-2027 Thomas Built Buses Saf-T-Liner C2 school buses equipped with certain QRT-Deluxe and QRT-Max wheelchair restraints. The wheel chair restraint retractor may not lock, preventing the wheelchair from being properly secured.

How to identify it

NHTSA campaign 25V849000; Manufacturer campaign F1028

The hazard

An unsecured wheelchair can move during transit, increasing the risk of injury.

What to do

Dealers will inspect and replace the retractors, as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1028.

The official notice

This page is a summary of the notice published by U.S. National Highway Traffic Safety Administration, collected from U.S. National Highway Traffic Safety Administration. Check the original before you act on it.

Read the official notice (opens in a new tab)

A little guidance

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