Skip to content

Health & beauty Canada Health product recall

Alice Le System - Sleepware Software

Alice Le System - Sleepware Software (Sleepware G3 versions 4.0.0.0, 4.0.1.0 and 4.0.2.0; model/catalogue number 1031854) distributed in Canada is affected. Philips Respironics recalled these because the original 4.0 update was not licensed appropriately in Canada for a significant software change, so all Sleepware G3 versions 4.0.0.0 and above are not licensed for distribution in Canada. Contact the manufacturer if you require additional information.

What's being recalled

Companies: Respironics Inc. Also Trading As Philips Rs North America LLC, 1001 Murry Ridge Lane, Murrysville, Pennsylvania, United States, 15668.

How to identify it

Affected products: Alice Le System - Sleepware Software; Lot or serial number: v4.0.1.0; Model or catalogue number: 1031854

Affected products: Alice Le System - Sleepware Software; Lot or serial number: v4.0.2.0; Model or catalogue number: 1031854

Affected products: Alice Le System - Sleepware Software; Lot or serial number: v4.0.0.0; Model or catalogue number: 1031854

The hazard

Philips Respironics has become aware of a compliance issue with Sleepware G3 versions 4.0.0.0 and above, where the original 4.0 update was not licensed appropriately in Canada for a significant change in the software from the previous version. Therefore, all versions of Sleepware G3 distributed in Canada of versions 4.0.0.0 and above are not licensed for distribution in Canada.

What to do

Contact the manufacturer if you require additional information.

The official notice

This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.

Read the official notice (opens in a new tab)

A little guidance

All guides

Search by name, description or tag. Press Enter to see every match.