United States
Height-adjustable ergonomic chairs sold by Branch with backrest anchors incorrectly installed are affected; the chairs were manufactured between September 10, 2025 and April 22, 2026, with the manufacture date on the label under the seat cushion and included SKUs printed on the side of the product packaging. The backrests can detach, posing a fall hazard; consumers should stop using the chairs immediately and contact Branch for a free repair kit via customersupport@branchfurniture.com or http://www.branchfurniture.com/recall.
What's being recalled
This recall involves height-adjustable ergonomic chairs and only applies to chairs with backrest anchors that were incorrectly installed at the time of manufacture. The recalled chairs were manufactured between September 10, 2025 and April 22, 2026. The dates of manufacture can be found on the label located underneath the chair’s seat cushion. The following SKUs are included in the recall and are located on the side of the product packaging:
Manufactured in: Thailand.
The hazard
The backrests of the chairs can detach, posing a fall hazard to consumers.
Incidents and injuries: Branch Furniture has received 11 reports of backrests detaching from the chairs. No injuries have been reported.
What to do
Consumers should stop using the recalled chairs immediately and contact Branch for a free repair kit consisting of a replacement backrest, installation instructions, three bolts and an Allen key. Consumers will be provided with instructions on how to determine if their backrests are included in the recall and will be asked to submit photos of the manufacture label and removed backrest to obtain a repair kit. Branch is contacting all known purchasers directly.
Contact: Branch by email at customersupport@branchfurniture.com or online at http://www.branchfurniture.com/recall or https://www.branchfurniture.com and click on “Recall Information” in the Support section at the top of the page for more information.
Where it was sold
Sold At: Online at BranchFurniture.com, Amazon.com, WestElm.com, ContainerStore.com, OfficeDepot.com and other websites from approximately December 2025 through July 2026 for between $320 and $350.
The official notice
This page is a summary of the notice published by U.S. Consumer Product Safety Commission, collected from U.S. Consumer Product Safety Commission. Check the original before you act on it.
Read the official notice (opens in a new tab)
Canada
