CanadaMedtronic Minimed CareLink™ Software (model MMT-7350, all lots) is affected — the issue occurs on the patient dashboard 24-hour sensor glucose overview graph when switching between the 14‑day and 30‑day views. Two issues can cause incorrect data to display: the graph may show hypoglycemic patterns from both 14‑ and 30‑day ranges when only the 30‑day should show, or it may indicate a 30‑day view while incorrectly displaying 14‑day data. Contact the manufacturer for additional information.
What's being recalled
Companies: Medtronic Minimed, 18000 Devonshire St., Northridge, California, United States, 91325.
How to identify it
Affected products: CareLink™ Software; Lot or serial number: All lots.; Model or catalogue number: MMT-7350
The hazard
Medtronic recently identified two issues causing the data that was displayed on the 24-hour sensor glucose overview graph within CareLink™ clinic to be incorrect. Both issues were limited to the 24-hour sensor glucose overview graph on the patient dashboard and occurred when switching between the 14-day view and the 30-day view. The first issue occurred when the user changed the graph from the 14-day view to the 30-day view, and the graph would sometimes display hypoglycemic patterns from both the 14-day and 30-day date ranges when only the 30-day pattern should have been visible. The second issue occurred when a user navigated back to the patient dashboard tab from another tab within CareLink™ clinic and selected to view the 30-day date range on the sensor glucose overview graph, the graph would indicate that it is in the 30-day view, but would incorrectly display data from the 14-day date range rather than the 30-day date range.
What to do
Contact the manufacturer if you require additional information.
The official notice
This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.
Read the official notice (opens in a new tab)