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Electrical Canada Consumer product recall

Certain 3-inch Grundfos SQFlex Solar Submersible Pumps recalled due to electric shock hazard

Grundfos 3-inch SQFlex Solar Submersible Pumps
Image: Health Canada

Grundfos 3‑inch SQFlex Solar Submersible Pumps (76 mm diameter) with model numbers and date codes shown on the nameplate and packaging are being recalled. The motor cable may be damaged where it contacts the cable guard, which could expose energized wires and pose an electric shock hazard. Consumers should immediately stop using affected pumps installed on the surface and contact Grundfos or their installer for repair or replacement; unused pumps should be returned and pumps installed in wells should be identified and isolated and reported to Grundfos when removed from the well.

What's being recalled

This recall involves certain 3 inch Grundfos SQFlex Solar Submersible Pumps. The affected products are submersible pumps used to pump groundwater with a built-in inverter that can accept DC power (e.g., solar, wind) or AC power. They are 76 mm (3 inches) in diameter. The model number and date codes can be found on a nameplate on the product, and on the product packaging.

Number sold: The company reported that 54 units of the affected products were sold in Canada.

Time period sold: The affected products were sold from November 2025 to August 2026.

Place of origin: Manufactured in Mexico

Companies: Distributor: Grundfos Canada Inc., Oakville, Ontario, Canada.

How to identify it

Models: Date Codes

3 SQF-2: 2540 through 2622

3 SQF-3: 540 through 2622

6 SQF-2: 2540 through 2622

6 SQF-3: 2540 through 2622

11 SQF-2: 2540 through 2622

The hazard

The motor cable may become damaged where it contacts the cable guard. Damage to the cable insulation could expose energized wires, posing an electric shock hazard.

As of September 24, 2026, the company has received no reports of incidents or injuries in Canada.

What to do

Consumers should immediately stop using affected pumps installed on the surface, such as those used in tanks and ponds, and contact Grundfos or your installer for a repair or replacement. Affected pumps that have not been installed yet should be returned for a replacement. For pumps installed in wells, no immediate action is required, but affected pumps should be identified and isolated and Grundfos contacted when the pump is removed from the well for any reason in the future.

For more information, consumers can contact Grundfos Canada Inc. by telephone at 1-844-994-2850, Monday to Friday 8 a.m. to 5 p.m., CST, by email at recall@grundfos.com or visit the company's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

The official notice

This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.

Read the official notice (opens in a new tab)

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